Last updated: July 12, 2025
This document describes the privacy policy (the “Policy”) of Cool Boulder AC Repair. This Policy governs how information is collected through the use of this website (the “Website”) or any request for a quote you submit via the Website. This Policy explains:
- What personally identifiable details we collect and how they are used or shared.
- Your options regarding the use and management of your data.
- Measures we use to secure your information from misuse.
- How you may correct or update your data.
Collection, Utilization, and Disclosure of Information
We collect the details you voluntarily provide in the required fields of our forms.
Your information is used strictly to respond to your inquiry or process your request. We do not share your information with external parties beyond what is necessary to address your needs. You acknowledge that any information you submit may be shared with our Premier Partners (as defined in the Terms of Service), and that they may disclose such information to their employees, contractors, agents, affiliates, clients, or others.
Unless you request otherwise, we may occasionally contact you by email about updates, promotions, or revisions to this Policy.
Your Rights and Data Preferences
You have the right to opt out of future communications at any time. To exercise this right, you can email us at support@tcpacompliance.site. You may also:
- Review the information we have stored about you.
- Request corrections or updates to your data.
- Ask us to delete your personal information.
- Express any questions or concerns regarding our use of your information.
Protection of Your Information
We maintain robust safeguards to help protect your personal information. When you submit sensitive data through the Website, it is protected both online and offline.
Sensitive information (e.g., credit card data) is encrypted and transmitted securely. Look for the lock icon in your browser’s address bar or verify “https” in the URL.
Only employees requiring access to your personal information to perform specific duties (such as customer service or processing quotes) can access your data. We maintain secure servers and networks to store personal information.
If you believe we are not complying with this Policy, please contact us at support@tcpacompliance.site.
Notice to California Residents (CCPA)
The California Consumer Privacy Act (“CCPA”) grants consumers specific rights regarding their personal information. This section describes those rights and how you may exercise them.
Categories of Information We Collect
We gather Personal Information (“PI”) as defined under the CCPA, which includes any data that identifies, relates to, or could reasonably be linked with you or your household.
Examples of PI We Collect:
- Contact Information: first and last name, email, phone number, address
- Online Identifiers: IP address
Sources of Your Personal Data
We collect PI from:
- You, when you provide information directly through our Website or by other methods such as email or phone
- Our service providers, vendors, or Premier Partners
- Publicly available sources or social media profiles you have made public
- Your interaction with our Website, including submissions and technical data (e.g., IP address)
Reasons for Collecting Your Data
We process your information to:
- Deliver requested quotes and services
- Provide information about products and services you may be interested in
- Improve our Website, products, and services
- Help ensure the security and integrity of our systems and data
- Fulfill legal obligations, including compliance with the CCPA
How Long We Keep Your Information
We retain personal information for as long as necessary to achieve the purposes for which it was collected, considering its nature and sensitivity, the potential risk of harm from unauthorized use, applicable laws, and our legitimate operational needs.
Parties with Whom We Share Information
We may disclose PI to:
- Our service providers
- Premier Partners, who may further share it with their vendors, employees, or affiliates
- Related entities, subsidiaries, or contractors authorized to receive your data in connection with services
- External advisors, such as legal counsel or auditors
- Regulatory, legal, or government authorities as required by law
Your Rights Under California Law
You have the following rights regarding your PI:
Right to Notice
You are entitled to be informed, at or before collection, of the categories of personal information collected and the purposes of collection.
Right to Know
You may request disclosure of the following information collected over the past 12 months:
- Categories of PI we have collected about you
- Sources from which PI was obtained
- Categories of PI we disclosed or shared for business purposes
- Parties with whom we disclosed or shared your PI
- The purposes for collecting your PI
- Specific pieces of PI we have about you
Upon request, and where feasible, we will provide your data in a portable format.
Right to Deletion
You have the right to request deletion of your PI, subject to permitted exceptions under applicable law.
Right to Non-Discrimination
You will not be discriminated against for exercising your privacy rights.
Submitting Requests to Access or Delete Your Information
To submit a request, please email support@tcpacompliance.site. Include in your email:
- Your full name
- Email address
- Phone number
- Date you submitted your original inquiry
We will respond within 20 business days and inform you of any Premier Partners who received your information.
Authorized Agents
You may designate an authorized agent to submit requests on your behalf. The agent must provide proof of authorization to act for you.
Company Information
Business Name: Cool Boulder AC Repair
Business Type: AC Repair Services
Phone Number: 983-200-3365
Main Location: Boulder, CO
Business Hours: Monday – Sunday | 08:00 AM – 08:00 PM